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In an emergency call 000

(07) 3399 5444

171 Riding Rd, Balmoral QLD 4171



As your trusted local healthcare partner, we have created this Hawthorne Clinic ‘COVID Vaccine Hub’ to help you find the most up-to-date, reliable information relating to the current vaccination program.

All of our GPs, nurses and admin staff have undertaken the appropriate training specific to this program. We all are working hard to help vaccinate our local community in a timely and safe manner.

This vaccination program is a HUGE logistical exercise for both the Australian Government as well as private businesses. The program will play an important role as one part of the overall plan in the fight against COVID-19.

If you are still unable to find answers to your queries from the resources provided, please give us a call on 07 3399 5444 or email us at

Rather than republishing text from official sources, we are providing a series of live links. This is because the information is being updated regularly by the relevant government and regulatory bodies. However, at the top of this past we are posting live updates relating to our services at the Practice, to keep you informed.

Key Information

  • The vaccine is FREE to anyone with a current Medicare card, as well as some eligible visa holders.

  • Make an informed decision – base your decision on information from trusted sources only.

  • The vaccine schedule requires 2 doses – ideally 12 weeks apart for maximum immune response.

  • The vaccine program rollout schedule prioritises those deemed to be at a higher risk of becoming seriously unwell if they contract COVID-19. 

  • Please be patient and respectful as we all navigate this complex and sensitive program.

  • Please ensure you allow adequate time in your schedule to complete the process appropriately.



The rollout of the vaccine will happen in stages. Factors like your age, occupation and medical history will determine when you are eligible to receive the vaccine.


If you present to Hawthorne Clinic for vaccination and are not eligible, you will be asked to return when you are eligible.

You can check your eligibility for the vaccine using the government's Vaccine Eligibility Checker.

Booking Your Appointment

If you're eligible to receive the vaccine then you can proceed with booking your vaccination through Hawthorne Clinic's booking app, HotDoc.

Image by National Cancer Institute
  • Making an informed decision – why is it important to get the vaccine?
    Click here to learn about the health, social and economic benefits of being vaccinated for COVID-19. Click here for a vaccination decision guide for women who are pregnant, breastfeeding, or planning pregnancy.
  • Vaccine rollout strategy – who can get the vaccine & when?
    Click here for an overview of the National Rollout Strategy. Click here to find out at which stage you are likely to be eligible for the vaccine (this page includes the easy-to-use eligability checker).
  • Getting the vaccine at Hawthorne Clinic – what is the process?
    Hawthorne Clinic has been approved to be involved from Phase 1b of the rollout onwards. We will advise as soon as this, and other phases, are started. Before you get the vaccine:Here is some useful info from the Department of Health: Booking for the vaccine: We will be running dedicated ‘COVID Vaccine Clinics’ at various times throughout the week, as well as a clinic on Saturday mornings. Subject to vaccine availability, you will also be able to receive the vaccine as part of a normal consult for a non-related matter, as long as you are eligible at the time. We will post updates to this hub to let you know when we are able to accept bookings for each priority group throughout the rollout. Once your eligibility group has commenced vaccination, there are 2 ways to book in: 1. You may call reception on 07 3399 5444 and our friendly reception team will help you select a clinic time that suits you. 2. You can click here to book into one of the clinics using our online booking platform, HotDoc. The process on the day: CONFIRMATION Once you have booked your appointment, you will receive a booking confirmation. This will include a link to an online Vaccination Consent Form, which will then be saved into your patient file. (If you are unable to access the online consent form, you will be able to complete one once you arrive at the practice). PREPARATION Please ensure you bring your current Medicare card to your appointment. ADMINISTRATION. Your vaccine will be administered by our qualified clinical team. SIDE EFFECTS You may experience minor side effects following vaccination. Most side effects last no more than a couple of days. Click here to learn about common side effects, and how to report them. OBSERVATION Extreme reactions, although very rare, will normally occur within 15 minutes of vaccination. For this reason, you will be required to remain under observation at the practice for 15 minutes after your vaccination. (If you have a clinical history of anaphylaxis, you will be required to remain under observation for 30 minutes). Please ensure you allow adequate time for this important stage when planning your day. RE-BOOKING As the vaccine is to be administered in a 2-dose schedule, we will book your second dose while you are at the practice. The recommended gap is 12 weeks, with a minimum gap of 4 weeks. DOCUMENTATION After receiving each dose, our trained staff will upload evidence of your vaccination to the Australian Immunisation Register. Thereafter, you will able to view and download evidence of your vaccination via your MyGov account or the Medicare App.
  • Have more questions?
    Click here to access valuable information provided by NCIRS (National Centre for Immunisation Research and Surveillance) giving answers to the most common questions surrounding vaccination. This resource includes information surrounding the development of the vaccine. Click here to visit the TGA (Therapeutic Goods Administration) site to learn more about the approval process for the COVID-19 vaccine in Australia.


Eligible for a vaccination? Book into Hawthorne Clinic through HotDoc today to receive your free COVID-19 vaccination.

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