We're AGPAL accredited - what does this mean?

This general practice is AGPAL accredited – what does this mean?

Hawthorne Clinic is proud to be AGPAL accreditated since 2000.

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The reassurance of high quality

healthcare for you and your family

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Being accredited means that our general practice is committed to a comprehensive program which involves:

• Engaging our whole practice team to review our practice’s systems and processes

• Opening our practice doors to allow a team of independent surveyors to assess how our practice operates

• Assessment of our practice, and achievement of the nationally recognised Royal Australian College of General Practitioners (RACGP) Standards for general practices, that focus on health care quality and patient safety.

As a member of the community you may be surprised to learn that general practice accreditation is a voluntary process – which means not all practices undergo an independent on-site assessment on a regular basis.

Achievement of AGPAL accreditation reassures you that our doctors and practice team are committed to providing you with high quality health care in a safe environment.

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We are dedicated and passionate about

the level of care we deliver to you

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Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol (below) or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to better your patient experience.

Australian General Practice Accreditation Limited (AGPAL) is a not-for-profit independent provider of general practice accreditation in Australia. To learn more about the benefits of accreditation to you, your family and the Australian community click here or visit www.agpal.com.au.